Terms & Conditions

Terms & Conditions

Please read the following Terms & Conditions carefully before using our store or placing an order.

Welcome to Neom Pro. By accessing this website or placing an order, you agree to the following Terms & Conditions.

1 Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2 Products & Services

Neom Pro offers digital and technology products, including but not limited to:

• Microsoft Office licenses.
• Antivirus and security software.
• Design and productivity software.
• Computer parts and accessories.
• PC components and hardware.
• Other technology-related products.

3 Pricing & Payments

• All prices are displayed in the selected store currency.
• Orders are confirmed only after successful payment.
• Neom Pro reserves the right to modify prices or promotional offers at any time without prior notice.

4 Digital Products

• Digital products are delivered electronically via email, the customer account, or other delivery methods determined by Neom Pro.
• Customers are responsible for providing accurate contact information.
• Software licenses must be used in accordance with the software publisher's license terms.

5 Shipping

Physical products are shipped using the selected shipping provider. Delivery times may vary depending on the destination country or region.

6 Returns & Refunds

• Due to the nature of digital products, refunds, returns, or exchanges are generally not available once a product has been delivered or a license key has been issued, except where the product is proven defective and cannot be replaced.
• Physical products are subject to the warranty and return policy stated on the website.

7 Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their accounts.

8 Intellectual Property

All content on the Neom Pro website, including text, logos, graphics, images, and designs, is protected by intellectual property laws and may not be copied, reproduced, or distributed without prior written permission.

9 Limitation of Liability

Neom Pro shall not be liable for damages resulting from misuse of products, violation of software license terms, or incorrect information provided by the customer.

10 Changes to Terms

Neom Pro reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revised terms.

11 Contact

For any questions regarding these Terms & Conditions, please contact our customer support team through the contact methods available on our website.